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Philip Morris & Son

End-of-life to new life with replatform to BigCommerce.

Client Overview

Philip Morris & Son are retailers established in Hereford as an ironmongers in 1845 and now sell a variety of accessories for country pursuits.

Project Team

Rupert Cross

Chief Digital Officer & Co-founder

James Folkard

Project Manager

Lucy Brown

Senior Designer

Tom Hemus

Senior Web Developer

Challenge

The Philip Morris website was sat on a legacy platform that was reaching end of life and wasn’t easily upgradable. With disjointed systems between in-store, warehouse and the website, they needed a new platform that would connect these systems and make the ability to control stock and conducting sales reports a much smoother process.

Project Goals

Re-platform: to a more robust, scalable platform
Connect: systems to help manage stock and backend processes
Support: in training of new platform

Solution

Philip Morris came to 5874 for a re-platform to BigCommerce. They decided that with BigCommerce, the platform’s scalability, cost-effectiveness and ability to list out to their other sales channels – Amazon and eBay – meant it was the right fit for them.

In order to help the Philip Morris team with the problems they were having managing stock across the various channels, bespoke configuration and integration of various off the shelf platforms was required. This included the custom-built 5874 integration between BigCommerce, Linnworks and Vend in order to make it easier for Philip Morris to track their orders using one easy-to-manage system.

The full re-platform process took 12 weeks to complete and the end result is a fully-responsive website on an SaaS platform that will scale alongside the business.

Project Results

Re-platform to BigCommerce in 3 months
Integration between BigCommerce, Vend and Linnworks
Fully-responsive website
Customer data pushed into Mailchimp
BigCommerce training
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Say hello: +44(0)121 369 5874
Email: success@5874commerce.com