Partner Profile: Klevu

Who?

Klevu is an advanced search technology platform that allows eCommerce businesses to provide their customers with best-in-class search features, so they can find exactly what they are looking for, regardless of the device used or the complexity of the query.

Powered by AI, the platform uses intelligent self-learning and optimisation tools based on shopper’s search behaviour to provide customers with a more enhanced and enjoyable online shopping experience.

Why choose Klevu?

Klevu automatically optimises search results to help customers reach their desired products quicker and help convert search into sales.

Auto-completes searches  – As shoppers enter a query into the search bar, the tool auto-completes the search, from when the first character is entered, with intuitive suggestions. This can simplify the search process, providing fast and relevant search results helping them find their products in less time.

Personalised Search Results – The platform has the ability to promote products that a customer has previously shown to have an interest in, which helps to personalise the shopping experience, as well as encourage sales. Merchants can also choose to push specific products or categories in line with current campaigns, helping boost traffic levels and increase awareness of particular items.

Increase Conversion Rate – By reducing the friction and frustration often found during the search process, Klevu can help merchants connect search to sales. Customers experience a much smoother and more streamlined shopping experience which can help drive them towards the all-important final stage of a purchase.

Mobile Responsive – Klevu is fully mobile-responsive, meaning it is not just limited to desktop use and can be used on any device.

Platform Integration – With pre-existing integration primary platforms such as BigCommerce, Klevu’s set-up process is hassle-free.

Natural Language Processing – Klevu are able to interpret online shoppers’ search queries even if they contain errors or do not directly match the associated keyword in the product catalog. This helps customers to seek out their products even if their initial search query was complex or unclear.

Multilingual Capabilities  – The platform is able to respond to a long list of languages allowing merchants to expand their customer base into global markets and cater to shoppers wherever they are.

Choosing a Klevu partner

Klevu integrates seamlessly into a wide range of eCommerce platforms. As eCommerce specialists, 5874 are experienced Klevu partners and can get you set up using the tool. Give us a call on 0121 369 5874 or email success@5874commerce.com for more information.