Conscious Commerce 2.0 – The Race for Sustainability in Retail

The year 2020 can only be described as an avalanche of change. Covid-19 was rapidly altering the landscape in which we live, shop, socialise and even breathe. With the world struggling to grapple with this new way of living, retail businesses were adapting and evolving to accommodate the needs of consumers and what matters most to them.


During this time, 5874 Commerce undertook an extensive research project to assess the sustainable practices of 100 UK-operating online retailers. Ordering 100 products from 100 different merchants provided great insight into how many businesses, up to that point, had been responding to the climate crisis. 


Now, two years later, 5874 Commerce have revisited the same 100 merchants to complete the experiment once again and assess how such a chaotic period of change has affected how businesses are responding to the social discourse on our environment, and if they have actively made changes to improve their carbon footprint.


5874 Replatform Guide Whitepaper

Ultimate eCommerce Replatform Guide

Have you been considering making a switch but aren’t sure where to start?

Don’t worry, we’ve got you covered with out Ultimate eCommerce Replatform Guide!

5874 Returns in Retail Whitepaper


Meeting consumer expectations is key to increasing satisfaction. An innovative and streamlined approach to returns generates return custom and improves lifetime value.

5874 Commerce ordered from 100 merchants, analysing their returns process.

5874 Conscious Commerce Whitepaper

Conscious Commerce

Online purchases are increasingly determined by how the consumer relates and views a brand’s values. The recent change in consumer expectations is driving great innovation and transformation within the sustainable retail scene.

From small independent businesses through to large corporations, it is the responsibility of retailers to determine their take and approach to eco-friendly commerce.

5874 Commerce ordered from 100 merchants across a range of verticals. We analysed their efforts towards sustainable shopping practices and eco-friendly supply chain operations. This covered on-site customer experience right through to delivery packaging.

5874 Digital Transformation Whitepaper

Digital Transformation Whitepaper

Make digital transformation your priority in today’s competitive eCommerce landscape. Packed with vital knowledge and insights on how digital transformation is crucial for evolving your business, this white paper includes: