UX & UI Design
Great design breeds great UX
We believe in design as a communicator; it should tell your brand story, showcase your products/services and leave a lasting impression. As UX pioneers, we bring the customer experience to life. We thoroughly research customer behaviour to understand how we can deliver human-centred experiences that support your business’s needs.
UX Audit
A Strategic Framework for Enhancing User Experience
Our process begins by thoroughly understanding your business needs, identifying key demographics, and aligning user objectives with your goals. We then work closely with stakeholders to define the project’s budget, timeline, and approach.
Next, we conduct a detailed heuristic evaluation to uncover usability issues, followed by a deep dive into user analytics to spot trends and areas for improvement. Finally, we compile our findings into a comprehensive report, offering actionable recommendations that ensure all objectives are met, paving the way for a more effective user experience.
- PrepareWe start by understanding your business needs and identifying key demographics and user objectives. We then agree on a budget, timeline and approach with stakeholders.
- EvaluateWe complete a heuristic evaluation to identify current usability problems. We then review user analytics and identify trends/areas for improvement.
- ReportWe analyse and report findings, making recommendations and providing actionable advice to meet all objectives.
Explore how we’ve helped merchants overcome challenges, drive growth, and create exceptional online shopping experiences.
